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Want to know what our customers think of our service?

'Eddie you are a star!! Just rang Eddie as my washer was full of water and refusing to do anything and he gave me some advice over the phone of how to drain it and check the filter. One lolly stick and a five pence piece removed from the filter later and my holiday washing is now back on. The second time in a row Eddie has helped and not charged me.'

Claire Pigeon - Eccleshall, Staffordshire

 'Eddie to the rescue! Our washing machine stopped emptying and left us with a machine full of wet clothes that we couldn't get out. Eddie talked me through a few tips over the phone to get the clothes out and then came as soon as possible to fix the machine. First class service.'

Lindsay Pressdee - Stafford

'Having an electrical problem on a dishwasher Eddie quickly identified the faulty part and checked the whole machine. He is prompt and professional keeping the customer informed of work and costs required. Eddie will let you know if a machine is worth repairing. He is very reliable, easily contacted, sources the part and visits exactly when he says. He offers good advice to prolong the life of your machine. He also knows other reputable trades persons and is happy to recommend them. Faultless!'

J Bowen - Stretton, South Staffordshire

'I would like to recommend Eddie from Washer-Wise based in Coven.  I had tried to repair my washing machine myself unsuccessfully and called Eddie, as I prefer to use local tradespeople, and he was extremely helpful, arriving on time the next morning even in the snow! Washer was fixed within half an hour when I thought it was going to be a write off. Hats off to Eddie great skilled guy.'

Lucy Owen, Featherstone, Wolverhampton

'I called Eddie Johnson from Washer-wise on Friday 4th January 2013 to fix our leaking Hotpoint Dishwasher. Eddie was prompt, courteous, professional and quickly sorted out the problem at a very modest cost. We were very impressed with his service and would recommend him to anyone.'

Colin Andrew, Tettenhall, Wolverhampton

'Eddie came to fix our oven. Quick service, explained everything that was wrong, explained what he would do to put it right and what each part of the service would cost. You cannot ask for more. Would recommend him to anyone.'

Stuart P, Wolverhampton

'Eddie really knows his stuff - he's quickly and efficiently replaced worn out parts when our Bosch washing machine started leaking a couple of years ago and most recently when our dishwasher (also Bosch) stopped draining, he was able to diagnose the fault over the phone, and suggest how best to try and fix it myself before needing him to arrange a visit. Spookily, he was even able to correctly predict that it would probably be a piece of broken glass that was jamming the pump impeller and preventing it from getting rid of the standing water. It was (he was wrong about there also being sweetcorn though... ).
How many people do you know who will give that extra bit of effort to help their customers for absolutely nothing if he can, without the need for so much as a call-out charge? Eddie does that - top chap!
Not a bad goalkeeping coach too, but that's another story.'

Duncan MacKenzie, Rugeley, Staffordshire

Read more customer feedback at our FreeIndex site: www.washerwise.freeindex.co.ukfree-index-logo-directory

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  • Diagnostic Charge

    Refundable charge Our £25 diagnostic charge is refundable if you choose to use Washer-Wise to carry out any repairs required. Read More
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